Get In Touch

We're here to help with your enterprise platform and DevOps requirements. Reach out to discuss how TechNerds can support your infrastructure operations.

Location

Dhaka, Bangladesh

Remote operations model

Email

thetechnerdss@gmail.com

We typically respond within 24 hours

Phone

+880 1869 715 616

9×5 business hours (GMT+6)

Business Hours

Sunday - Thursday: 9:00 AM - 6:00 PM

24×7 critical escalation available

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

* Required fields. We respect your privacy and will never share your information with third parties.

Frequently Asked Questions

Common questions about working with TechNerds

We offer flexible engagement models including managed platform support (9×5 active + 24×7 escalation), advisory services, and project-based implementations. Most clients start with a specific platform or tooling need and expand as we demonstrate value.

Yes, we work remotely with clients globally. Our team is experienced in remote operations and can align with your timezone for critical support windows. We have successfully supported clients in Asia, Middle East, and other regions.

We work with enterprises across all industries including technology, e-commerce, finance, healthcare, manufacturing, and more. Our experience spans organizations of all sizes—from startups to Fortune 500 companies—delivering production-grade solutions with operational excellence and security-first approaches.

For critical production-impacting issues, we provide 24×7 escalation with initial response within 30 minutes. During business hours (9×5), our active support team responds to non-critical issues within 2-4 hours. SLA details are customized based on your requirements.

Yes, knowledge transfer is a core part of our service. We provide comprehensive documentation, runbooks, and training sessions to ensure your team can effectively work with the platforms we support. We believe in empowering your team, not creating dependency.

For managed support services, we typically recommend a minimum 6-month engagement to ensure proper onboarding and value delivery. For advisory or project-based work, engagements can be shorter and scoped to specific deliverables.