Comprehensive Data Platform Support Services
TechNerds provides specialized support for Redis and Apache Kafka data platforms. We ensure your caching, messaging, and event streaming infrastructure is reliable, performant, and optimized for enterprise workloads.
Our data platform services cover the complete operational lifecycle—from architecture and deployment through performance tuning, capacity planning, high availability configuration, and incident response. We specialize in making Redis and Kafka production-ready for enterprise environments with monitoring, backup strategies, and disaster recovery procedures.
Core Platforms: Redis & Apache Kafka
We support Redis for high-performance caching and data structures, and Apache Kafka for distributed event streaming and messaging at enterprise scale.
Core Service Areas
Redis Platform Operations
High-performance caching and data structure operations
- Redis Deployment: Installation and configuration of Redis standalone, sentinel, or cluster modes
- High Availability Setup: Redis Sentinel configuration for automatic failover
- Redis Cluster Management: Multi-node Redis cluster setup and operations
- Performance Tuning: Memory optimization, eviction policies, and persistence configuration
- Data Persistence: RDB and AOF configuration for data durability
- Replication Management: Master-replica replication setup and monitoring
- Security Configuration: ACL setup, password authentication, and TLS encryption
- Backup & Recovery: Automated backup strategies and point-in-time recovery
- Monitoring & Alerting: Redis-specific monitoring with Prometheus and Grafana
Apache Kafka Platform Operations
Distributed event streaming and messaging platform management
- Kafka Cluster Deployment: Multi-broker Kafka cluster installation and configuration
- ZooKeeper Management: ZooKeeper ensemble setup and operations (or KRaft mode)
- Topic Management: Topic creation, partition management, and replication configuration
- Producer & Consumer Tuning: Optimization of producer and consumer configurations
- Cluster Scaling: Adding and removing brokers, rebalancing partitions
- Security Configuration: SSL/TLS encryption, SASL authentication, and ACL management
- Monitoring & Metrics: Kafka-specific monitoring with JMX, Prometheus, and Grafana
- Performance Optimization: Throughput and latency optimization for high-volume workloads
- Upgrade Management: Kafka version upgrades with rolling restarts
High Availability & Disaster Recovery
Ensuring business continuity for critical data platforms
- HA Architecture Design: Design of highly available Redis and Kafka architectures
- Multi-Zone Deployment: Deployment across multiple availability zones
- Failover Configuration: Automatic failover setup and testing
- Disaster Recovery Planning: DR strategies and recovery procedures
- Backup Strategies: Regular backups and retention policies
- Cross-Region Replication: Geo-replication for disaster recovery (Kafka MirrorMaker)
- Recovery Testing: Regular DR drills and recovery time validation
- RTO/RPO Optimization: Tuning recovery objectives for business requirements
Performance Tuning & Optimization
Maximizing throughput and minimizing latency
- Performance Profiling: Analysis of performance bottlenecks and resource utilization
- Memory Optimization: Redis memory management and eviction policy tuning
- Disk I/O Optimization: Kafka disk configuration and log segment tuning
- Network Tuning: Network configuration optimization for high throughput
- Batch Size Optimization: Kafka producer and consumer batch size tuning
- Compression Configuration: Data compression for reduced network and storage overhead
- Connection Pooling: Client connection pooling and management
- Load Testing: Performance testing and capacity validation
Capacity Planning & Scaling
Proactive capacity management and horizontal scaling
- Capacity Analysis: Analysis of current usage and growth trends
- Resource Forecasting: Forecasting of future resource requirements
- Scaling Strategies: Horizontal and vertical scaling recommendations
- Cluster Expansion: Adding nodes/brokers to existing clusters
- Partition Rebalancing: Kafka partition rebalancing for even distribution
- Storage Planning: Storage capacity planning and expansion
- Performance Benchmarking: Baseline performance metrics for capacity decisions
- Cost Optimization: Right-sizing resources for cost efficiency
Incident Handling & Troubleshooting
Rapid response to data platform incidents
- 24×7 Incident Response: Round-the-clock support for critical data platform issues
- Performance Degradation: Diagnosis and resolution of performance issues
- Connection Issues: Troubleshooting client connectivity problems
- Data Loss Investigation: Investigation and recovery from data loss scenarios
- Replication Lag: Diagnosis and resolution of replication lag issues
- Cluster Health Issues: Resolution of broker/node health problems
- Root Cause Analysis: Detailed RCA for incidents with preventive measures
- Escalation Management: Coordination with vendors for complex issues
Technology Stack
Technologies & Tools We Support
Redis Platforms
Apache Kafka Ecosystem
Kafka Tools & Management
Monitoring & Observability
Deployment & Orchestration
Delivery Model
9×5 Active Support
Dedicated data platform engineers for operations, performance tuning, and capacity planning.
24×7 Critical Escalation
Round-the-clock support for production-impacting Redis or Kafka issues.
Performance Monitoring
Continuous monitoring of platform performance, throughput, and resource utilization.
Proactive Maintenance
Regular health checks, upgrades, and optimization to prevent issues.