Comprehensive Observability & Monitoring Services
TechNerds provides end-to-end observability and monitoring services for enterprise platforms. We ensure complete visibility into your infrastructure, applications, and services with centralized logging, metrics collection, dashboards, and intelligent alerting.
Our observability services cover the three pillars of monitoring—logs, metrics, and traces—providing comprehensive insight into system behavior, performance, and health. We specialize in building production-grade monitoring stacks for enterprise environments with SLA tracking, incident response integration, and comprehensive logging.
Core Stack: EFK, Prometheus, Grafana, Alertmanager
We deploy and manage industry-standard observability tools including Elasticsearch-Fluentd-Kibana for logging, Prometheus for metrics, Grafana for visualization, and Alertmanager for intelligent alerting.
Core Service Areas
Centralized Logging (EFK Stack)
Elasticsearch, Fluentd, and Kibana for comprehensive log management
- EFK Stack Deployment: Installation and configuration of Elasticsearch, Fluentd, and Kibana
- Log Collection: Collection of logs from platform components, applications, and infrastructure
- Log Parsing & Enrichment: Structured logging with field extraction and metadata enrichment
- Index Management: Elasticsearch index lifecycle management and retention policies
- Search & Analysis: Advanced log search capabilities and analysis tools
- Dashboard Creation: Kibana dashboards for log visualization and analysis
- Audit Logging: Centralized audit logs for compliance and security
- Performance Tuning: Optimization of Elasticsearch for high-volume log ingestion
- High Availability: HA configuration for production-grade reliability
Metrics Collection (Prometheus)
Time-series metrics collection and storage with Prometheus
- Prometheus Deployment: Installation and configuration of Prometheus monitoring system
- Service Discovery: Automatic discovery of monitoring targets in Kubernetes/OpenShift
- Metrics Scraping: Configuration of scrape targets and intervals
- Custom Metrics: Implementation of custom application metrics with client libraries
- Recording Rules: Pre-computed metrics for performance and efficiency
- Federation: Multi-cluster Prometheus federation for centralized metrics
- Long-Term Storage: Integration with Thanos or Cortex for long-term metric retention
- Query Optimization: PromQL query optimization and best practices
- High Availability: HA Prometheus configuration with replication
Dashboard Design (Grafana)
Visualization and dashboards for metrics and logs
- Grafana Platform Setup: Installation and configuration of Grafana visualization platform
- Dashboard Development: Custom dashboard creation for platform, applications, and business metrics
- Data Source Integration: Integration with Prometheus, Elasticsearch, and other data sources
- Panel Configuration: Configuration of graphs, tables, heatmaps, and other visualizations
- Templating & Variables: Dynamic dashboards with variables and templating
- Alerting Integration: Grafana alerting rules and notification channels
- Dashboard as Code: Version-controlled dashboard definitions using JSON/YAML
- User Management: RBAC configuration and dashboard access control
- Performance Optimization: Dashboard query optimization for fast loading
Alerting & Notification (Alertmanager)
Intelligent alerting with deduplication and routing
- Alertmanager Configuration: Setup and configuration of Prometheus Alertmanager
- Alert Rule Development: Creation of alerting rules based on metrics and thresholds
- Alert Routing: Intelligent routing of alerts to appropriate teams and channels
- Notification Channels: Integration with Slack, PagerDuty, email, and other notification systems
- Alert Grouping: Grouping and deduplication of related alerts
- Silence Management: Configuration of alert silences for maintenance windows
- Escalation Policies: Multi-tier escalation for critical alerts
- Alert Tuning: Continuous tuning to reduce false positives and alert fatigue
- On-Call Integration: Integration with on-call rotation systems
Platform, Pod, API & CI/CD Monitoring
Comprehensive monitoring across all platform layers
- Platform Monitoring: OpenShift/Kubernetes control plane and worker node monitoring
- Pod & Container Monitoring: Resource usage, health, and performance of containers
- API Monitoring: API endpoint monitoring with latency, error rate, and throughput metrics
- CI/CD Pipeline Monitoring: Build and deployment pipeline success rates and performance
- Database Monitoring: Database performance, connections, and query metrics
- Network Monitoring: Network traffic, latency, and connectivity monitoring
- Storage Monitoring: Persistent volume usage and performance metrics
- Application Performance: APM integration for application-level monitoring
Alert Tuning & Root Cause Analysis
Reducing noise and supporting incident investigation
- Alert Review & Tuning: Regular review and optimization of alerting rules
- False Positive Reduction: Identification and elimination of false positive alerts
- Threshold Optimization: Data-driven optimization of alert thresholds
- RCA Support: Support for root cause analysis using logs and metrics
- Correlation Analysis: Correlation of events across multiple data sources
- Incident Playbooks: Development of runbooks for common alert scenarios
- Post-Incident Analysis: Analysis of monitoring data during incidents
- Continuous Improvement: Ongoing improvement of monitoring based on lessons learned
Technology Stack
Technologies & Tools We Support
Logging Stack (EFK)
Metrics & Monitoring
Distributed Tracing
Exporters & Collectors
Incident Management
Delivery Model
9×5 Active Support
Dedicated monitoring engineers for dashboard development, alert tuning, and observability platform management.
24×7 Alert Response
Round-the-clock monitoring of critical alerts with escalation to on-call engineers.
RCA Support
Expert support for incident investigation using logs, metrics, and traces.
Continuous Optimization
Ongoing optimization of monitoring stack performance and alert quality.