Comprehensive Platform Engineering Services
TechNerds provides end-to-end managed services for Red Hat OpenShift and container platform operations. Our team delivers production-grade support with the reliability, security, and governance required by modern enterprises across all industries.
We specialize in the complete lifecycle of container platforms—from initial architecture and deployment through ongoing operations, upgrades, security hardening, and disaster recovery. Our services are designed to ensure your platform remains stable, secure, and optimized for application workloads.
Primary Focus: Red Hat OpenShift
While we support various container platforms, our core expertise is in Red Hat OpenShift—the enterprise Kubernetes platform trusted by leading organizations worldwide across technology, e-commerce, finance, and other industries.
Core Service Areas
OpenShift Platform Operations
Day-to-day operational support for OpenShift clusters
- Cluster Health Monitoring: Continuous monitoring of control plane, worker nodes, etcd, and platform services
- Resource Management: Capacity planning, quota management, and resource optimization
- Node Management: Worker node lifecycle, scaling, and maintenance
- Platform Troubleshooting: Issue diagnosis, log analysis, and resolution of platform-level problems
- Performance Tuning: Optimization of cluster performance for application workloads
- Operator Management: Installation, configuration, and maintenance of OpenShift Operators
Cluster Lifecycle Management
End-to-end cluster management from deployment to decommissioning
- Cluster Deployment: Installation and configuration of new OpenShift clusters following enterprise standards
- Upgrade Planning & Execution: OpenShift version upgrades with minimal downtime and comprehensive testing
- Patch Management: Regular patching of OpenShift platform components and underlying infrastructure
- Configuration Management: Standardized cluster configurations using GitOps and infrastructure-as-code
- Multi-Cluster Management: Support for multiple OpenShift clusters across environments (dev, test, prod)
- Cluster Migration: Migration of workloads between clusters or platform versions
GitOps-Based Deployment Models
Modern, declarative deployment approaches using GitOps principles
- ArgoCD Integration: Setup and configuration of ArgoCD for GitOps-based deployments
- Application Deployment Automation: Automated application deployments from Git repositories
- Configuration Drift Detection: Continuous monitoring and remediation of configuration drift
- Multi-Environment Promotion: Structured promotion of applications across environments
- Rollback Procedures: Quick rollback capabilities for failed deployments
- GitOps Best Practices: Implementation of GitOps patterns and repository structures
Disaster Recovery & High Availability
Business continuity and resilience for mission-critical platforms
- DR Architecture Design: Design and implementation of disaster recovery strategies
- Backup & Restore: Regular backups of etcd, persistent volumes, and platform configurations
- Multi-Zone Deployment: Configuration of clusters across multiple availability zones
- Failover Testing: Regular DR drills and failover testing
- RTO/RPO Optimization: Tuning recovery time and recovery point objectives
- Documentation: Comprehensive DR runbooks and recovery procedures
Security Hardening & Compliance
Platform security aligned with enterprise and regulatory requirements
- Security Baseline Configuration: Implementation of CIS benchmarks and security best practices
- RBAC & Access Control: Role-based access control configuration and user management
- Network Policies: Implementation of network segmentation and pod-to-pod security
- Security Context Constraints: Configuration of SCCs for workload security
- Certificate Management: PKI infrastructure and certificate lifecycle management
- Compliance Scanning: Regular compliance checks and remediation guidance
- Audit Logging: Configuration and management of audit logs for compliance
Vulnerability Management & Patching
Proactive security vulnerability identification and remediation
- CVE Monitoring: Continuous monitoring of security vulnerabilities affecting OpenShift
- Patch Assessment: Analysis of security patches and impact assessment
- Patch Deployment: Coordinated deployment of security patches
- Vulnerability Reporting: Regular vulnerability status reports for audit and compliance
- Remediation Guidance: Recommendations for addressing identified vulnerabilities
- Emergency Patching: Rapid response for critical security vulnerabilities
Technology Stack
Technologies & Tools We Support
Container Platforms
GitOps & Deployment
Automation & Configuration
Storage & Networking
Delivery Model
9×5 Active Support
Dedicated platform engineers available during business hours for proactive monitoring, maintenance, and optimization.
24×7 Critical Escalation
Round-the-clock escalation path for production-impacting platform incidents with defined SLAs.
Planned Maintenance Windows
Coordinated maintenance windows for upgrades, patches, and configuration changes.
Incident Response & RCA
Structured incident management with post-incident analysis and preventive measures.